การพัฒนาเกณฑ์ในการคัดเลือกผู้ประกอบการขนส่งผู้โดยสาร : กรณีศึกษาเส้นทางรถโดยสารประจำทางภายในจังหวัดอุบลราชธานี / ธีรชัย ไชยสัตย์ = Development of selection criteria for passenger bus operators : a case study of passenger bus in Ubonratchathani Province / Theerachai Chaiyasat
At present, the license of passenger bus’s operation from the Department of Land Transport (DLT) is granted based on bus conditions, bus operations, bus safety, and operator’s financial status. However, some criteria are difficult to measure, while some are difficult to monitor. This research aims to improve the selection criteria for the operation of bus passengers in Ubonratchathani Province routes by utilizing the Analytical Hierarchy Process (AHP) technique. A questionnaire interview is conducted from 71 samples in 3 groups, including government officials, bus operators and passengers. Analysis results reveal that responses from all stakeholders are consistent, i.e. safety is the most important aspect, accounting for 62%. The other three factors, i.e. services, operator background, and environmental impact, account for 15%, 14%, and 9%, respectively. The finding can be used as a guideline for selection criteria of bus operators in Ubonratchathani Province.
