Part 1: Process management and strategy -- Products, processes, and performance -- Operations strategy and management -- Part 2: Process flow metrics -- Process flow measures -- Flow-time analysis -- Flow rate and capacity analysis -- Inventory analysis -- Part 3: Process flow variability -- Managing flow variability : safety inventory -- Managing flow variability : safety capacity -- Managing flow variability : process control and capability -- Part 4: Process integration -- Lean operations : process synchronization and improvement

1. Production management
2. Process control