Work and organisation in real time: an introduction / Nick Llewellyn, Jon Hindmarsh -- Finding organisation in detail: methodological orientations / Jon Hindmarsh, Nick Llewellyn -- A kind of governance: rules, time and psychology in organisations / Jonathan Potter, Alexa Hepburn -- On the reflexivity between setting and practice: the 'recruitment interview' / Nick Llewellyn -- The situated production of stories / David Greatbatch, Timothy Clark -- Orders of bidding: organising participation in auctions of fine art and antiques / Christian Heath, Paul Luff -- Some major organisational consequences of some 'minor', organised conduct: evidence from a video analysis of pre-verbal service encounters in a showroom retail store / Colin Clark, Trevor Pinch -- The work of the work order: document practice in face-to-face service encounters / Robert J. Moore, Jack Whalen, E. Cabell Hankinson Gathman -- The interactional accomplishment of a strategic plan / Dalvir Samra-Fredericks -- Peripherality, participation and communities of practice: examining the patient in dental training / Jon Hindmarsh

1. Organizational behavior
2. Communication in organizations
3. Conversation analysis