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TitleOrganisation, interaction and practice : studies in ethnomethodology and conversation analysis
Author edited by Nick Llewellyn and Jon Hindmarsh
Imprint Cambridge : Cambridge University Press, 2010
Descript xiv, 268 p. : ill. ; 24 cm

CONTENT

Work and organisation in real time: an introduction / Nick Llewellyn, Jon Hindmarsh -- Finding organisation in detail: methodological orientations / Jon Hindmarsh, Nick Llewellyn -- A kind of governance: rules, time and psychology in organisations / Jonathan Potter, Alexa Hepburn -- On the reflexivity between setting and practice: the 'recruitment interview' / Nick Llewellyn -- The situated production of stories / David Greatbatch, Timothy Clark -- Orders of bidding: organising participation in auctions of fine art and antiques / Christian Heath, Paul Luff -- Some major organisational consequences of some 'minor', organised conduct: evidence from a video analysis of pre-verbal service encounters in a showroom retail store / Colin Clark, Trevor Pinch -- The work of the work order: document practice in face-to-face service encounters / Robert J. Moore, Jack Whalen, E. Cabell Hankinson Gathman -- The interactional accomplishment of a strategic plan / Dalvir Samra-Fredericks -- Peripherality, participation and communities of practice: examining the patient in dental training / Jon Hindmarsh


Organizational behavior Communication in organizations Conversation analysis

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