Managing ethics in the public services. -- Ethical theory: what is the right thing to do and who is to say so? -- The public interest: is there such a thing and what purpose does it serve? -- Public service motivation and ethos: why do public officials work above and beyond the call of duty? -- Ethical culture: what is it, is it universal and how can it be changed? -- Compliance approaches: how can we enforce ethical standards and behaviour? -- Integrity approaches: can we trust public officials to regulate themselves? -- Ethical performance: how do we know if we are doing the right thing and can we improve? -- Leadership: does ethical leadership make a difference? -- Conclusion.

1. Civil service ethics
2. Public administration -- Moral and ethical aspects