Destructive organizational communication : processes, consequences, and constructive ways of organizing / edited by Pamela Lutgen-Sandvik, Beverly Davenport Sypher
Imprint
New York : Routledge, 2009
Descript
xvi, 408 p. : ill. ; 24 cm
CONTENT
Emotional tyranny at work: suppressing the moral emotions -- Workplace bullying : causes, consequences, and corrections -- Workplace incivility and organizational trust -- Managing burnout and moving toward employee engagement: reinvigorating the study of stress at work -- Excessive careerism and destructive life stresses: the role of entrepreneurialism in colonizing identities -- The construction of civility in multicultural organizations -- Social ostracism, cliques, and outcasts -- Racial harassment in the workplace -- Destructive organizational communication and LGBT workers' experiences -- Sexual harassment as destructive organizational process -- The destructive potential of electronic communication technologies in organizations -- Virtual groups : (Mis)attribution of blame in distributed work -- Communication that damages teamwork: the dark side of teams -- Responses to destructive organizational contexts : intersubjectively creating resilience to foster human dignity and hope -- The strange case of the farting professor: humor and the deconstruction of destructive communication -- Building a constructive communication climate: the workplace stress and aggression project -- Working alone: what ever happened to the idea of organizations as communities?