AuthorLatino, Robert J
TitleRoot cause analysis [electronic resource] : improving performance for bottom-line results / Robert J. Latino. Kenneth C. Latino
Imprint Boca Raton, Fla. : CRC Press, c2002
Edition 2nd ed
Connect tohttp://marc.crcnetbase.com/isbn/9781420040418
Descript 245 p. : ill

Quality control -- Data processing Industrial accidents -- Investigation Critical incident technique Electronic books.