Annual Member
| Author | Furterer, Sandra L |
|---|---|
| Title | Lean Six sigma in service [electronic resource] : applications and case studies / Sandra L. Furterer |
| Imprint | Boca Raton : Taylor/Francis Group, 2009 |
| Connect to | http://marc.crcnetbase.com/isbn/9781420079104 |
| Descript | xiv, 468 p. : ill |
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