section 1. Introductory chapters -- section 2. Technologies for networking, network management, and quality assurance -- section 3. Software and service architectures -- section 4. Enterprise applications -- section 5. Standards -- section 6. Management of integration -- section 7. Conclusions

1. Management information systems
2. Information technology -- Management
3. Enterprise application integration (Computer systems)
4. Business enterprises -- Computer networks
5. Electronic books.