Process improvement in practice [electronic resource] : a handbook for IT companies / by Tore Dyb, Torgeir Dingsoyr, Nils Brede Moe ; [translated by SK Translation]

Author	Dyb, Tore
Title	Process improvement in practice [electronic resource] : a handbook for IT companies / by Tore Dyb, Torgeir Dingsoyr, Nils Brede Moe ; [translated by SK Translation]
Imprint	Boston : Kluwer Academic, c2004
Connect to	http://www.springerlink.com/openurl.asp?genre=book&isbn=978-1-4020-7869-9
Descript	viii, 114 p. : ill. ; 25 cm

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