Author | Dyb, Tore |
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Title | Process improvement in practice [electronic resource] : a handbook for IT companies / by Tore Dyb, Torgeir Dingsoyr, Nils Brede Moe ; [translated by SK Translation] |
Imprint | Boston : Kluwer Academic, c2004 |
Connect to | http://www.springerlink.com/openurl.asp?genre=book&isbn=978-1-4020-7869-9 |
Descript | viii, 114 p. : ill. ; 25 cm |