Part 1: The lessons of history -- Manufacturing in America -- Inventory control : from EOQ to ROP -- The MRP crusade -- From the JIT revolution to lean manufacturing -- What went wrong -- Part 2: Factory physics -- A sicence of manufacturing -- Basic factory dynamics -- Variability basics -- The corrupting influence of variability -- Push and pull production systems -- The human element in operations management -- Total quality manufacturing -- Part 3: Principles in practice -- A pull planning framework -- Shop floor control -- Production scheduling -- Aggregate and workforce planning -- Supply chain management -- Capacity management -- Synthesis - pulling it all together

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