Linking projects and strategy through effective communications -- Preparing the leadership -- Writing the project charter -- Establishing the team and communicating -- Common elements for all communications -- Writing the case for change -- Analyzing changes to business process -- Developing support for the new business processes -- Developing an operations integration plan -- Developing the communications for the project -- Writing the project plan memorandum for the executive team -- Using communications to handle risks -- Presenting to stakeholders during project -- Communicatiing about Problems -- Communicating scope changes -- Communicating with operations -- Preparing operations to accept the deliverables -- Overcoming resistance to change -- Handling competition with other initiatives -- Writing the close-out report -- Providing feedback to your project team -- Crossing the finish line

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