Introduction to human resources management in the public and nonprofit sectors -- Strategic human resources management and planning -- The legal environment of human resources management -- Managing a diverse workforce -- Volunteers in the public and nonprofit sectors -- Job analysis -- Recruitment and selection in the public and nonprofit sectors -- Performance management -- Compensation -- Benefits -- Training and development -- Labor-management relations: collective bargaining in the public and nonprofit sectors -- Strategic human resource management and technology -- Conclusion: challenges for public and nonprofit organizations

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