The skilled negotiator [electronic resource] : mastering the language of engagement / Kathleen Kelley Reardon

Author	Reardon, Kathleen Kelley
Title	The skilled negotiator [electronic resource] : mastering the language of engagement / Kathleen Kelley Reardon
Imprint	San Francisco, CA : Jossey-Bass, c2004
Edition	1st ed
Connect to	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=108658
Descript	x, 259 p. : ill. ; 24 cm

CONTENT

Defining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global

Negotiation in business Electronic books.