Annual Member
| Author | Reardon, Kathleen Kelley |
|---|---|
| Title | The skilled negotiator [electronic resource] : mastering the language of engagement / Kathleen Kelley Reardon |
| Imprint | San Francisco, CA : Jossey-Bass, c2004 |
| Edition | 1st ed |
| Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=108658 |
| Descript | x, 259 p. : ill. ; 24 cm |
Defining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global
