| Author | Coleman, A. Michael |
|---|---|
| Title | Collection management handbook [electronic resource] : the art of getting paid / A. Michael Coleman |
| Imprint | Hoboken, NJ : Wiley, c2004 |
| Edition | 3rd ed |
| Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=108605 |
| Descript | xix, 284 p. : ill. ; 26 cm |