Annual Member
| Author | Kozak, M. (Metin), 1968- |
|---|---|
| Title | Destination benchmarking [electronic resource] : concepts, practices and operations / Metin Kozak |
| Imprint | Wallingford, UK ; Cambridge, MA : CABI Pub., c2004 |
| Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=105376 |
| Descript | xvii, 216 p. : ill. ; 25 cm |
