TitleConsumer-driven health care [electronic resource] : implications for providers, payers, and policymakers / Regina E. Herzlinger, editor
Imprint San Francisco : Jossey-Bass, c2004
Connect tohttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=107289
Descript xxxiv, 892 p. : ill. ; 25 cm

SUBJECT

  1. Health planning -- Citizen participation
  2. Patient satisfaction -- Evaluation
  3. Consumer satisfaction
  4. Medical care -- Evaluation
  5. Medical economics
  6. Consumer protection
  7. Consumer Participation
  8. Delivery of Health Care -- economics
  9. Delivery of Health Care -- organization & administration
  10. Health Care Costs
  11. Insurance
  12. Health
  13. Electronic books.