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AuthorCaruso, David
TitleThe emotionally intelligent manager [electronic resource] : how to develop and use the four key emotional skills of leadership / David R. Caruso, Peter Salovey
Imprint San Francisco : Jossey-Bass, c2004
Edition 1st ed
Connect tohttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=106985
Descript xxi, 294 p. : ill. ; 24 cm

CONTENT

Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint -- Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills -- Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart feelings: improving your ability to manage emotions -- Apply your emotional skills: Managing you: applying your emotional intelligence skills; Managing others: applying emotional intelligence skills with others; Building the emotionally intelligent manager -- Appendix 1: Assessing your emotional style -- Appendix 2: The emotional blueprint -- Appendix 3: Further reading and updates


Leadership -- Psychological aspects Management -- Psychological aspects Emotional intelligence Executive ability Electronic books.



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