Author | Berwick, Donald M. (Donald Mark), 1946- |
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Title | Escape fire [electronic resource] : designs for the future of health care / Donald M. Berwick ; introduction by Frank Davidoff |
Imprint | San Francisco : Jossey-Bass, c2004 |
Edition | 1st ed |
Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=103240 |
Descript | xxvi, 315 p. : ill. ; 24 cm |
Kevin speaks -- Buckling down to change -- Quality comes home -- Run to space -- Sauerkraut, sobriety, and the spread of change -- Why the Vasa sank -- Eagles and weasels -- Escape fire -- Dirty words and magic spells -- Every single one -- Plenty