How to get anything you want from anybody (well at least have the best crack at it!) -- How to intrigue everyone without saying a word : you only have ten seconds to show you're a somebody -- How to know what to say after you say "Hi" -- How to talk like a VIP -- How to be an insider in any crowd : what are they all talking about? -- How to sound like you're peas in a pod : "Why, we're just alike!" -- How to differentiate the power of praise from the folly of flattery -- How to direct dial their hearts -- How to work a party like a politician works a room : the politician's six-point party checklist -- How to break the most treacherous glass ceiling of all : sometimes people are tigers

1. Interpersonal communication
2. Body language
3. Electronic books.