Understanding the process of managing projects -- The project context: people, teams, and the organization. Operating within the realities of organizational life -- Finding and working with capable people -- Structuring project teams and building cohesiveness -- Project customers and project requirements. Making certain the project is based on a clear need -- Specifying what the project should accomplish -- Project planning and control. Tools and techniques for keeping the project on course -- Managing special problems and complex projects -- Achieving results: principles for success as a project manager