Title | Responding to crisis [electronic resource] : a rhetorical approach to crisis communication / edited by Dan P. Millar, Robert L. Heath |
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Imprint | Mahwah, N.J. : Lawrence Erlbaum, 2004 |
Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=102220 |
Descript | vii, 379 p. ; 24 cm |