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AuthorSuper, Carol
TitleSelling (without selling) [electronic resource] : 4 1/2 steps to success / Carol Super with Ronald D. Gold
Imprint New York : American Management Association, c2004
Connect tohttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=100161
Descript xiv, 177 p. : ill

CONTENT

Attitude -- Rapport -- Steps 3 through 4 1/2: the process, inquiry, presentation and the close -- Prospecting and points to ponder


Selling Electronic books.



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