Creating an online program / Sandy Kyrish -- Faculty participation in distance education programs : practices and plans / Catherine Schifter -- Can a viable DE program stay behind the technology "wave"? / John A. Sorrentino -- Universal design for online education : access for all / Rosangela K. Boyd, Bonnie Moulton -- Certain about uncertainty : strategies and practices for virtual teamwork in online classrooms / Stella F. Shields, Gisela Gil-Egui, Concetta M. Stewart -- Education mirrors industry : on the not-so surprising rise of Internet distance education / Donald A. Hantula, Darleen M. Pawlowicz -- Evaluating a distance education program / Catherine Schifter, Dominique Monolescu -- Closing remarks. Online teaching, copyrights, and the need for concerted solutions / Gisela Gil-Egui -- Creating and using multiple media in an online course / Maurice W. Wright -- Teaching a studies-in-race course online : the challenges and the rewards / Karen M. Turner -- Media enterpreneuship as an online course : a case study / Elizabeth J. Leebron -- The uses and impact of academic listservs in university teaching : an exploratory study / Julie-Ann M. McFann -- Design and evaluation of an Internet-based personalized instructional system for social psychology / Erica Davis Blann, Donald A. Hantula