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AuthorLarson, Alan
TitleDemystifying six sigma [electronic resource] : a company-wide approach to continuous improvement / Alan Larson
Imprint New York : AMACOM, c2003
Connect tohttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=86795
Descript xiii, 191 p. : ill

Total quality management Six sigma (Quality control standard) Customer services -- Quality control Electronic books.



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