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|---|---|
| Title | Supply chain excellence [electronic resource] : a handbook for dramatic improvement using the SCOR model / Peter Bolstorff, Robert Rosenbaum | 
| Imprint | New York : American Management Association, c2003 | 
| Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=86788 | 
| Descript | xxvi, 278 p. : ill., maps |