Author | Krames, Jeffrey A |
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Title | What the best CEOs know [electronic resource] : 7 exceptional leaders and their lessons for transforming any business / Jeffrey A. Krames |
Imprint | New York : McGraw-Hill, 2003 |
Edition | 1st ed |
Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=90811 |
Descript | vi, 250 p. : ill |
The exceptional seven and the traits that defined them -- Place the customer at the epicenter of the business model : Michael Dell and the art of the customer -- Create an authentic learning organization : how Jack Welch converts learning into results -- Focus on solutions : Lou Gerstner on creating a customer-obsessed IBM -- Prepare the organization for drastic change : Andy Grove on strategic inflection points -- Harness the intellect of every employee : Bill Gates on creating a knowledge-based organization -- Create a performance-driven culture : Herb Kelleher on the importance of creating a family-like culture -- Learn from competitors, but remain faithful to the vision : how Sam Walton's vision created the world's largest company