Annual Member
| Author | Gittell, Jody Hoffer |
|---|---|
| Title | The Southwest Airlines way [electronic resource] : using the power of relationships to achieve high performance / Jody Hoffer Gittell |
| Imprint | New York : McGraw-Hill, c2003 |
| Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=90264 |
| Descript | xv, 287 p. : ill |
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