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AuthorGittell, Jody Hoffer
TitleThe Southwest Airlines way [electronic resource] : using the power of relationships to achieve high performance / Jody Hoffer Gittell
Imprint New York : McGraw-Hill, c2003
Connect tohttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=90264
Descript xv, 287 p. : ill

Southwest Airlines Co. -- Management Airlines -- United States -- Management Electronic books.



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