Annual Member
| Author | Sobel, Andrew, 1955- |
|---|---|
| Title | Making rain [electronic resource] : the secrets of building lifelong client loyalty / Andrew Sobel |
| Imprint | Hoboken, N.J. : Wiley, c2003 |
| Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=91850 |
| Descript | xvii, 238 p. : ill |
