Strange bedfellows : libraries and their vendors -- Sizing up the dot-com competition -- Business challenges to library practices -- Business models for digital library services -- Sheep in wolves' clothing : working inside and outside the library -- Libraries are not all business -- First principles : patron privacy, anonymity, and confidentiality -- Radical notions and conclusions

1. Libraries -- Automation
2. Electronic information resources
3. Online information services industry
4. Libraries and electronic publishing
5. Libraries -- Marketing
6. Digital libraries
7. Electronic books.