Author | Williams, Christine, 1951- |
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Title | Service quality in leisure and tourism [electronic resource] / Christine Williams and John Buswell |
Imprint | Wallingford, Oxon, UK ; Cambridge, MA : CABI Pub., c2003 |
Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=87397 |
Descript | ix, 230 p. : ill |