pt. 1. Historical roots and contemporary context -- 1. Historical overview of American higher education / John R. Thelin -- 2. Institutional diversity in American higher education / Sylvia Hurtado -- 3. The many dimensions of student diversity / Elaine El-Khawas -- pt. 2. Professional foundations and principles -- 4. The development of student affairs / Elizabeth M. Nuss -- 5. Philosophies and values guiding the student affairs profession / Robert B. Young -- 6. Ethical standards and principles / Jane Fried -- 7. Legal foundations of student affairs practice / Margaret J. Barr -- pt. 3. Theoretical bases of the profession -- 8. The nature and uses of theory / Marylu K. McEwen -- 9. Psychosocial, cognitive, and typological perspectives on student development / Nancy J. Evans -- 10. New perspectives on identity development / Marylu K. McEwen -- 11. Student learning in higher education / Patricia M. King -- 12. Organizational theory / George D. Kuh -- 13. Dynamics of campus environments / C. Cerney Strange -- 14. Student success / John M. Braxton -- pt. 4. Organizing and managing programs and services -- 15. Organization and functions of student affairs / Gwendolyn Jordan Dungy -- 16. Strategic planning and finance / John H. Schuh -- 17. Information technology in student affairs / William Barratt -- 18. Managing human resources / Jon C. Dalton -- pt. 5. Essential competencies and techniques -- 19. Multiculturalism / Donna M. Talbot -- 20. Leadership / Judy Lawrence Rogers -- 21. Teaching / Larry D. Roper -- 22. Counseling and helping skills / Roger B. Winston, Jr. -- 23. Advising and consultation / Patrick Love -- 24. Conflict resolution / Saundra Lawson Taylor -- 25. Community building and programming / Dennis C. Roberts -- 26. Assessment and evaluation / M. Lee Upcraft -- 27. Professionalism / D. Stanley Carpenter -- pt. 6. Laying new foundations for the future -- 28. New lessons from research on student outcomes / Leonard L. Baird -- 29. Using the lessons of research to develop partnerships / Charles C. Schroeder -- 30. Shaping the future / Dudley B. Woodard, Jr. and Susan R. Komives