Author | Cleland, Jane K |
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Title | Business writing for results [electronic resource] : how to create a sense of urgency and increase response to all of your business communications / Jane K. Cleland |
Imprint | New York : McGraw-Hill, c2003 |
Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=85593 |
Descript | xii, 212 p. : ill. ; 23 cm |