Author | Hughes, Arthur Middleton |
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Title | The customer loyalty solutio [electronic resource]n : what works and what doesn't in customer loyalty programs / by Arthur Middleton Hughes |
Imprint | New York : McGraw-Hill, [2003] |
Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=82729 |
Descript | xix, 364 p. : ill. ; 24 cm |