Annual Member
| Author | Hiam, Alexander |
|---|---|
| Title | Motivational management [electronic resource] : inspiring your people for maximum performance / Alexander Hiam |
| Imprint | New York : AMACOM, American Management Association, c2003 |
| Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=80854 |
| Descript | ix, 276 p. : ill. ; 23 cm |
Introduction -- The quest for star performers -- Creating a positive performance environment -- Rethinking management communications -- Using motivational communication techniques -- Tackling the feelings that drive performance -- Providing challenging opportunities -- Using feedback to motivate -- Eliminating contaminants -- Transforming negative attitudes -- Appealing to individual motives -- Using recognition and rewards
