Author | McConnell, John H |
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Title | How to identify your organization's training needs [electronic resource] : a practical guide to needs analysis / John H. McConnell |
Imprint | New York : AMACOM, c2003 |
Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=80727 |
Descript | xv, 352 p. : forms ; 27 cm |
Introduction -- Analyzing your training department's effectiveness -- Analyzing your training department's organization -- Distinguishing between organizational and employee training needs -- Identifying possible areas in which people need training -- Planning to identify training needs -- Procedures for identifying training needs -- Standard interviews -- Job analysis grid interviews -- The need-to-know process -- Performance standards -- Meetings -- Questionnaires -- Tests and assessments -- Combination methods -- Combining inputs and reporting results -- Transferring training needs to training objectives -- Considering external services and products