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AuthorSantana-Ormeไno, Martin
TitleThe QUIPUDATA case [electronic resource] : implementing a quality initiative in an IT organization / Martin Santana-Ormeไno ... [et al.]
Imprint Hershey, PA : Idea Group Pub., c2003
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Descript [504]-520 p. : ill

QUIPUDATA (Firm) -- Information resources management -- Case studies Computer service industry -- Peru -- Management -- Case studies Data processing service centers -- Peru -- Information technology -- Case studies Information technology -- Management -- Case studies Information resources management -- Case studies Electronic books.


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