The QUIPUDATA case [electronic resource] : implementing a quality initiative in an IT organization / Martin Santana-Ormeไno ... [et al.]

Author	Santana-Ormeไno, Martin
Title	The QUIPUDATA case [electronic resource] : implementing a quality initiative in an IT organization / Martin Santana-Ormeไno ... [et al.]
Imprint	Hershey, PA : Idea Group Pub., c2003
Connect to	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=73781
Descript	[504]-520 p. : ill

QUIPUDATA (Firm) -- Information resources management -- Case studies Computer service industry -- Peru -- Management -- Case studies Data processing service centers -- Peru -- Information technology -- Case studies Information technology -- Management -- Case studies Information resources management -- Case studies Electronic books.