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AuthorEckes, George, 1954-
TitleSix sigma team dynamics [electronic resource] : the elusive key to project success / George Eckes
Imprint New York : John Wiley, c2003
Connect tohttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=74475
Descript xviii, 262 p. : ill. ; 24 cm

CONTENT

Six sigma team dynamics : the elusive key to project success -- The roles and responsibilities of a six sigma team -- Team effectiveness : how the lack of facilitative leadership results in six sigma failures -- When six sigma meetings go bad : facilitative interventions and when to use them -- Managing the six sigma project -- Dealing with maladaptive six sigma behaviors -- Completing the six sigma project : the never-ending responsibility of the champion -- Pitfalls to avoid in creating six sigma team dynamics


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