Annual Member
| Author | Cunningham, Michael J |
|---|---|
| Title | Customer relationship management [electronic resource] / Michael J. Cunningham |
| Imprint | Oxford, England : Capstone Pub., 2002 |
| Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=71309 |
| Descript | 120 p. ; 18 cm |
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