Crisis management in acute care settings [electronic resource] : human factors and team psychology in a high stakes environment / Michael St. Pierre, Gesine Hofinger, Cornelius Buerschaper

Author	St. Pierre, Michael
Title	Crisis management in acute care settings [electronic resource] : human factors and team psychology in a high stakes environment / Michael St. Pierre, Gesine Hofinger, Cornelius Buerschaper
Imprint	Berlin ; New York : Springer, c2008
Connect to	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=222027
Descript	xi, 234 p. : ill

CONTENT

The human factors: errors and skills -- The challenge of acute healthcare -- The nature of error -- The psychology of human action -- Human perception: the way we see things -- Information processing and mental models: world views -- Goals and plans: turning points for success -- Attention: in the focus of consciousness -- Stress -- Strategies for action: ways to achieve good decisions -- The key to success: teamwork -- Speech is golden: communication -- Leadership -- Organizations and human error -- Reliable acute care medicine

Emergency medical services Crisis management Intensive Care -- organization & administration Emergency Medical Services -- organization & administration Group Processes Medical Errors -- prevention & control Patient Care Team Personnel Management -- methods Electronic books.