Author | St. Pierre, Michael |
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Title | Crisis management in acute care settings [electronic resource] : human factors and team psychology in a high stakes environment / Michael St. Pierre, Gesine Hofinger, Cornelius Buerschaper |
Imprint | Berlin ; New York : Springer, c2008 |
Connect to | http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=222027 |
Descript | xi, 234 p. : ill |
The human factors: errors and skills -- The challenge of acute healthcare -- The nature of error -- The psychology of human action -- Human perception: the way we see things -- Information processing and mental models: world views -- Goals and plans: turning points for success -- Attention: in the focus of consciousness -- Stress -- Strategies for action: ways to achieve good decisions -- The key to success: teamwork -- Speech is golden: communication -- Leadership -- Organizations and human error -- Reliable acute care medicine