Overview of human resources management -- Introduction to human resources in the hospitality industry -- The legal environmetn of human resources management -- Human resources management : policies and procedures -- Seuring human resources -- Employee recruitment and selection -- First impressions and ethical foundation -- Human resources in action -- Planning training programs -- Delivering and evaluation training programs -- Compensation programs -- Performance management and appraisal -- Employee health and safety -- Special human resources concerns -- Role of human resources in strategic planning -- and organizational change -- Critical issues in human resources manggement Human resources : planning for global expansion

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