Communicating at work : principles and practices for business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst
Imprint
New York : McGraw-Hill, c2008
Edition
11th ed
Descript
1 v. (various pagings) : ill. (some col.) ; 26 cm.
CONTENT
Part 1: Basics of business and professional communication -- Communicating at work -- Communication, culture, and work -- Part 2: Personal skills -- Verbal and nonverbal messages -- Listening -- Interpersonal skills -- Part 3: Interviewing -- Principles of interviewing -- Types of interviews -- Part 4: Working in groups -- Working in teams -- Effective meetings -- Part 5: Making effective presentations -- Organizing your ideas -- Verbal and visual support in presentations -- Delivering the presentation -- Types of presentations