Part 1: The essentials of communication -- Communication: the starting line -- Communicating in a multicultural society and world -- Communication and the self-concept: who are you? -- Communication and perception: I am more than a camera -- Language and meaning: helping minds meet -- Nonverbal communications : silent language speaks -- Listening, feedback, and critical thinking -- Part 2: Interpersonal communication -- Understanding relationships -- Person to person: relationships in context -- Person-to-person: interviewing -- Part 3: Communicating in the small group -- Groups and teams : strategies for decision making and problem solving -- Leading others and resolving conflict -- Part 4: Communicating to the public -- The speaker and the audience: the occasion and the subject -- Developing your speech: supporting your ideas -- Designing your speech: organizing your ideas -- Delivering your speech: presenting your ideas -- Informative speaking -- Persuasive speaking

1. Communication