AuthorDominguez, Linda R.
TitleThe manager's step-by-step guide to outsourcing / Linda R. Dominguez
Imprint New York : McGraw-Hill, c2006
Descript xiii, 226 p. ; 24 cm


Welcome to the world of outsourcing -- Recent surveys about outsourcing that affect your business decisions -- Measuring the risks and rewards -- Determining what to outsource -- Critical success factors in vendor selection -- Transition blueprint -- Building your team -- New skills needed -- Critical success factors for managers -- Outsourcing hurdles and how to overcome them -- Dealing with cultural and language barriers -- Balancing the needs -- Exit management -- Success factors for outsourcing -- Resources for success

Contracting out Contracting out -- Management

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