Personnel management in transition / Stephen Bach -- Personnel management and European integration: A case of indelible imprint? / Keith Sisson -- Managing human resources in multinational companies / Tony Edwards and Anthony Ferner -- Managing human resources in the networked organization / Trevor Colling -- Recruitment and selection / Sue Newell -- Work-life balance: Challenging the overwork culture / Janet Walsh -- Walking the talk?: Equality and diversity in employment / Linda Dickens -- Skills, training and the quest for the Holy Grail of influence and status / Ewart Keep -- Management development and career management / David Guest and Zella King -- Employer and employee branding : HR or PR? / Martin Edwards -- New directions in performance management / Stephen Bach -- Remuneration systems / Ian Kessler -- Customer service work, emotional labour and performance / Stephen Deery -- Discipline and attendance: A murky aspect of people management / Paul Edwards -- Direct participation and involvement / Mick Marchington and Adrian Wilkinson -- Management and trade unions: Partnership at work? / Stephanie Tailby and David Winchester

1. Personnel management -- Great Britain