Increasing capabilities in the knowledge-driven organization -- Communities of practice: Hhgh-trust vessels for increasing capabilities -- Situating communities of practice in a strategic context -- A blueprint for building communities of practice -- Community development process Model overview -- Phase I: Community design and launch -- Phase II: Community implementation and growth -- Establishing community value: measurement and reflection -- Community design and launch: illustration of activities -- Community implementation and growth: illustration of activities -- Communities as catalysts for change

1. Organizational change
2. Organizational learning
3. Strategic planning