AuthorFryman, Mark A
TitleQuality and process improvement / Mark A. Fryman
Imprint Albany : Delmar/Thomson Learning, c2002
Descript ix, 374 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in)

CONTENT

The fundamentals of quality -- Measurement of data for quality -- The fundamentals of statistics for quality -- Customers and customer requirements -- Control charts


Industrial efficiency Quality control

LOCATIONCALL#STATUS
Chula Business School Library658.562 F948Q 2002CHECK SHELVES
Chula Business School Library : Audio-Visual Collection658.562 F948Q 2002LIB USE ONLY