Small groups: Power, definition, and attraction -- Groups as systems of interaction -- Norms, roles, cohesiveness, and groupthink -- Four phases of group development: Forming, storming, norming, and performing -- Diversity in groups: The strength of different perspectives -- Verbal and nonverbal communication -- Listening and feedback: The other half of communication -- Group evolution: Teams -- Decision making and problem solving -- Creativity in the small group process -- Group process and presentation techniques -- Productive conflict managment -- Leadership in small groups -- Observing and evaluating a small group -- Computer mediated group communication

1. Teams in the workplace
2. Communication in organizations
3. Small groups