AuthorHarris, Thomas E.
TitleSmall group and team communication / Thomas E. Harris, John C. Sherblom
Imprint Boston : Pearson Education, 2005
Edition 3rd ed.
Descript xviii, 366 p. : ill. ; 24 cm


Small groups: Power, definition, and attraction -- Groups as systems of interaction -- Norms, roles, cohesiveness, and groupthink -- Four phases of group development: Forming, storming, norming, and performing -- Diversity in groups: The strength of different perspectives -- Verbal and nonverbal communication -- Listening and feedback: The other half of communication -- Group evolution: Teams -- Decision making and problem solving -- Creativity in the small group process -- Group process and presentation techniques -- Productive conflict managment -- Leadership in small groups -- Observing and evaluating a small group -- Computer mediated group communication

Teams in the workplace Communication in organizations Small groups

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