Select on intelligence -- Select on conscientiousness and emotional stability -- Structure interviews to hire the best people -- Design training systematically -- Design performance appraisal systems to improve performance -- Promote job satisfaction through mental challenge -- Control turnover by understanding its causes -- Motivate employee performance through goal-setting -- Cultivate self-efficacy for personal and organizational effectiveness -- Motivate performance through empowerment -- Pay for performance -- Provide recognition for perfromance improvement -- Promote procedural justice to enhance acceptance of work outcomes -- Compose teams to assure successful boundary activity -- Excel through group process -- Manage intra-team conflict through collaboration -- Use power effectively -- Lead through vision and values -- Foster trust through competence, honesty, and integrity --Design structure to fit strategy -- USe participation to share information and distribute knowledge -- Make good decisions by effectively managing the decision-making process -- Stimulate creativity by fueling passion -- Manage stress at work through preventive and proactive coping -- Manage conflict through negotiation and mediation -- Lead organization change by creating dissatisfaction and realigning the organization with new competitive realities -- Promote equal opportunity by reconizing gender differences in the experience of work and family -- USe information technology as a catalyst for organizational change -- Make management practice fit the national cultural

1. Organizational behavior