Introduction / Mark Sheehan, Ali Jafari -- ABCs of designing campus portals / Ali Jafari -- Keeping your eyes on the prize: Using inquiry to increase the benefits of institutional portals / Stephen C. Ehrmann -- Portals: Your institution's reputation depends on them / William H. Graves, Kirsten Hale -- Developing a portal channel strategy / Jameson Watkins -- Campus portal strategies / David L. Eisler -- Next generation of internet portals / Ali Jafari -- Indiana university's enterprise portal as a service delivery framework / James Thomas -- Begin with the end (user) in mind: Planning for the San Diego State University Campus Portal / James P. Frazee, Rebecca Vaughan Frazee, David Sharpe -- Values-based design of learning portals as new academic spaces / Katy Campbell, Robert Aucoin -- Building a campus portal - Strategy that succeeded / Anne Yandell Bishop -- Portals unlock the knowledge that drives business value / Robert Duffner -- Portal technology and architecture: Past, present and future / Christopher Etesse -- Building a virtual campus / Stephen Ast, Cassandra Gerfen -- Online survey results / Mark Sheehan -- Educational portal white paper / Ali Jafari

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