| Author | Reardon, Kathleen Kelley |
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| Title | The skilled negotiator : mastering the language of engagement / Kathleen Kelley Reardon |
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| Imprint |
San Francisco, CA : Jossey-Bass, c2004 |
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| Descript |
x, 259 p. : ill. ; 24 cm |
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CONTENT
Defining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global
SUBJECT
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Negotiation in business
| LOCATION | CALL# | STATUS |
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| Sasin Library | 658.4052 R288S 2004 |
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