| Author | Reardon, Kathleen Kelley |
|---|---|
| Title | The skilled negotiator : mastering the language of engagement / Kathleen Kelley Reardon |
| Imprint | San Francisco, CA : Jossey-Bass, c2004 |
| Descript | x, 259 p. : ill. ; 24 cm |
Defining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global
| LOCATION | CALL# | STATUS |
|---|---|---|
| Sasin Library | 658.4052 R288S 2004 | CHECK SHELVES |
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